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Non-Fault Claims

Accident wasn't your fault? Don't stress. We handle the entire legal & vehicle process so you don't have to.

Stress-Free Protocol

Advocating For You

Being in an accident that wasn't your fault shouldn't mean dealing with insurance companies and paperwork. Our comprehensive claims management service handles everything from start to finish, ensuring you receive what you're entitled to without paying excess fees.

Client Entitlements

What you receive with our Non-Fault Management Service.

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Full Advocacy

We become your advocate. From the moment you contact us, we take control of all administrative work and communication with insurers.

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Replacement Vehicle

We provide a suitable replacement vehicle immediately at no cost to you. It's yours until your vehicle is fully repaired and returned.

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No Excess to Pay

You pay no excess fees. We claim all costs from the at-fault party's insurer, protecting your no-claims bonus.

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Injury Support

We work with specialist solicitors who handle personal injury claims on a no-win, no-fee basis to ensure fair compensation.

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Complete Paperwork

We manage all documentation - accident reports, invoices, and settlement documents. You receive updates without the burden.

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Quality Repairs

Repairs to manufacturer's specifications using quality parts. Guaranteed work inspected by insurance assessors.

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Legal Protocol

  • check_circle Specialist motor accident solicitors available.
  • check_circle Legal expertise when liability is disputed.
  • check_circle All legal costs recovered from third-party insurer.
  • check_circle Settlement negotiation handled entirely by us.
Administrative Support

Complete Legal Handling

We manage all correspondence with insurance companies and solicitors. Our team ensures that legal costs are recovered and that you are not burdened with complex administrative tasks.

*We work with specialist solicitors who handle claims on a no-win, no-fee basis.

The Process

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1. Contact

Call us immediately after the accident.

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2. Recovery

We recover your car & deliver a courtesy car.

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3. Claim

We begin the claims process with insurers.

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4. Repair

We keep you informed throughout repairs.

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5. Close

Vehicle returned & claim closed stress-free.

FAQ

No. If the accident wasn't your fault, we claim all costs from the at-fault party's insurer, meaning you pay zero excess.
Since we claim directly from the third party, your own insurance policy is generally not involved in terms of costs, helping protect your NCD.
Immediate replacement vehicles are often available. Once we validate the non-fault nature of the claim, we can organize delivery.

Ready To Get Started?

Don't let car damage stress you out. Our friendly team is ready to provide expert advice and competitive quotes for all your automotive needs.

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